Add Business Voice to Microsoft Teams and you can always be available. Keep communications open and easy for all your contacts, while enhancing all your phone experiences.
You may also be having difficulty transferring calls. If you can’t do this at the click of a button, both your colleagues and customers can get frustrated.
Friction around making, receiving, and transferring calls, can leave your customers thinking that your business doesn’t care. Now is not the time for that; COVID can’t be an excuse after 6+ months.
You already love Microsoft Teams. Now you can have your voice calls in Microsoft Teams as well.
This gives you popups of incoming callers so you know who’s calling before answering.
Use your mobile, your headphones, or your speakers to make and receive calls.
Step 1:
Call to arrange
a demo
See first-hand the power of Teams voice calling
Step 2:
We provide a proposal for you to sign off
Get complete visibility of costs to compare with current spend
Step 3:
Use Teams for all
your voice calls
Never miss a call and use a familiar interface
Farrah Laborde, Office manager
Will I be able to keep my phone numbers?
Yes
Will I be able to barge calls?
Yes, along with whisper and monitor all with a few clicks.
Is the system resilient?
Yes, it can be hosted in a mirrored configuration.
Can I record calls?
Yes, unlike most other MS Teams offerings our recording function is included.
Will I be able to keep my phone system settings?
Yes, and more, the PBX is very powerful and has an enterprise-level feature set.
What happens when Teams crashes?
As our system doesn’t require MS teams to make or receive calls, there is built-in redundancy that enables calling from web-based client or application.
Am I able to get voicemails emailed to me?
Yes, not only that but you can get the voicemail transcribed and emailed.
Can I make calls from my CRM?
Yes, the system plugs directly into most CRMs and will provide popups of caller details, transfer notes made in your CRM to transferred calls, and if required, link call recording to contact or CRM note.