You may also be having difficulty transferring calls. If you can’t do this at the click of a button, both your colleagues and customers can get frustrated.
Friction around making, receiving, and transferring calls, can leave your customers thinking that your business doesn’t care. Now is not the time for that; COVID can’t be an excuse after 6+ months.
You already love Microsoft Teams. Now you can have your voice calls in Microsoft Teams as well.
This gives you popups of incoming callers so you know who’s calling before answering.
Use your mobile, your headphones, or your speakers to make and receive calls.
Call to arrange
See first-hand the power of Teams voice calling
We provide a proposal for you to sign off
Get complete visibility of costs to compare with current spend
Use Teams for all
your voice calls
Never miss a call and use a familiar interface
Farrah Laborde, Office manager
Can I record calls?
Yes, unlike most other MS Teams offerings our recording function is included.
Can I make calls from my CRM?
Yes, the system plugs directly into most CRMs and will provide popups of caller details, transfer notes made in your CRM to transferred calls, and if required, link call recording to contact or CRM note.