24/7 IT Support
Solutions & Support



















Here's Your Problem
We understand the frustrations faced by small and medium-sized businesses. Running a business is tough, and dealing with IT challenges can add to the stress. At Support Tree, we've been there. With over two decades of experience, we know the issues you encounter and the impact of unreliable 24/7 IT support. We're here to provide solutions that address your specific pain points and help you overcome IT obstacles.
Cloud
Migration
Operations
Uptime
24/7 IT Support
LEGACY
SYSTEMS
RISK
MANAGEMENT
SERVER SUPPORT
MANAGED
COMMUNICATION
PRODUCTIVITY
CONSISTENCY
ACCOUNT MANAGEMENT
REGULATION COMPLIANCE
CYBER SECURITY
Here's Your Receipt
If You Don't Switch...
First off, downtime costs. Every minute of downtime can set you back £120, and that quickly adds up to a whopping £21,600! And it doesn't stop there – data breaches could cost you a cool £4,200, and watch out for those legal and regulatory penalties – they'll smack you with another £16,000!
But wait, there's more. Imagine trying to recover your brand after a PR nightmare, and it'll cost you a hefty £7,500 per month! Plus, without the right support, your IT expenses could shoot up by £5,000 every month. And that's not all – you'll lose a chunky £30,000 in employee productivity.
Oh, and we're not done yet – you've got to shell out £305 per month for IT training and education, and don't forget about those insurance premiums at £720 per month. These costs might seem small at first, but believe us, they'll add up real quick and hit you where it hurts.

Some Of Our Case Studies
Here's Your Solution
(Hint It's Us)
Microsoft 365 Back Up
Microsoft Cloud Server
Dedicated Service Desk
Managed Calling & Comms
VERIFIED HARDWARE
APPLICATION CONTROL
CLOUD PRINTING
24/7 SEIM
& SOC
Firewall Support
Account Management
Regulation Consultancy
DarkWeb Surveillance
Our team listens and empathizes with your unique challenges. We're more than just an IT provider – we're your trusted partner. We work closely with you to develop tailored IT strategies that align with your business goals. Let us handle the technical complexities while you focus on driving your business forward. We're here to alleviate your IT worries and deliver reliable support.
With Support Tree, you can trust that your IT needs are in good hands. We simplify the complexities of IT so that you can focus on what matters most – running your business. Our goal is to provide streamlined and efficient IT operations, saving you time, energy, and resources. Say goodbye to frustrations and hello to reliable IT support that empowers your business to thrive.
Support Tree is a very good IT support. I work with the team regularly in the IT monitoring of my employees and their responsiveness, their methodology are excellent!
Géraldine Saragoussi
Ixaka
Thank you, super speedy response and issue resolution. It's a pleasure working with the team at Support Tree!
Kandice Monerville
House Of St Barnabas
Jacob has been fantastic at organising tickets after a key member of staff left. Daxit was also very helpful in getting bulk users set up in one day. Thanks!
Louise Godfrey
Eaton Gate
What's the difference?
You might be thinking "I'm alright my 24/7 IT support has got this covered". And you'd be right your 24/7 IT support provider may have this covered, but when it comes to your business would you rather it run and perform like a Ferrari or a Ford?
Your existing provider may get you from A to B, but we all know it will take longer, the journey will be uncomfortable, and there's always that slight doubt you will be let down.

Now picture this instead, its a beautiful day, the sun is shining, your Ferrari (your business) is flying down the open roads and you haven't got a care in the world because life is bliss. You make it to your destination in record time and you are a picture of success. That right there is the Support Tree experience!
Whats our proof? Here's why our solutions & support are award winning...
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Average Yearly Growth of our clients using our solutions and support
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Average Response Time (Minutes) to a Newly Created Ticket
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Our Customer Satisfaction Score from the last 90 days
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Calls answered in the first 10 seconds
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Tickets Resolved in the first contact

You Asked, We Answered
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Do you specialise in insurers, brokers, MGA's and MGU's?
You bet! We're all about insurers, brokers, MGA's, and MGU's. We've got the know-how to meet their specific needs. Our deep expertise and tailored solutions make us the go-to choice for insurers, brokers, MGA's, and MGU's. We've got your back with exceptional support crafted just for you. You can learn more about our bespoke support for the insurance industry here!
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Can you help us if we aren't local?
You bet! We've got you covered, even if you're not local. We've supported companies all over Asia, Australia, Europe, and even North America. No matter where you are, distance is no biggie. We'll sort you out with remote assistance and ace communication, making sure you get top-notch support wherever you're at.
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What does it mean by "Tickets Resolved in the first contact"?
This statistic is calculated through our engineers and tickets. It is used to show how many tickets an engineer can resolve in one instance, for example: The engineer hasn't had to escalate a ticket, or work on it second time, instead they dealt with the ticket when it was assigned and completed it in one full swoop. Being able to solve over 50% of our clients issues in the first contact is a real badge of honor!
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Are your solutions "cookie cutter" for all of your clients?
No chance of 'cookie cutter' solutions here! We're all about being bespoke. We get that each business is unique, so we take the time to understand your specific needs and challenges. From there, we craft personalised solutions that fit your goals, objectives, and constraints. You can rely on us for top-notch, made-to-measure solutions that are just right for your business.
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Can you work with our other supplier?
We can totally work with your other supplier(s). We're all about collaboration to meet your needs. Whether you've got existing suppliers or new ones in mind, we're flexible and ready to team up. Our aim is to make it seamless for you, bringing together the best of all worlds to provide comprehensive solutions.
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Do you offer cyber security?
Yes! To learn more about the cyber security solutions we offer or 24/7 IT support, take a look at our pricing and packages page here!