IT Support Package Prices
Pricing & Packages

Basic
IT Support with Basic Security
- IT Support
- Windows Update Management
- 3rd Party Update Management
- Malware Protection (webroot)
- Office 365 Two Factor Authentication
- Firewall Support
- Access Control
- Secure Configuration
- Secure Application Control
- Cloud Printing
Most Popular
Great
IT Support with Great Security
- IT Support
- Windows Update Management
- 3rd Party Update Management
- Malware Protection (webroot)
- Office 365 Two Factor Authentication
- Firewall Support
- Access Control
- Secure Configuration
- Secure Application Control
- Cloud Printing
AND
- M365 Backup (SharePoint and Email)
- Web Security Filtering (Secure web browsing)
- DarkWeb Credentials Monitoring
- Email Threat Protection
Premium
IT Support with Premium Security
- IT Support
- Windows Update Management
- 3rd Party Update Management
- Malware Protection (webroot)
- Office 365 Two Factor Authentication
- Firewall Support
- Access Control
- Secure Configuration
- Secure Application Control
- Cloud Printing
- M365 Backup (SharePoint and Email)
- Web Security Filtering (Secure web browsing)
- DarkWeb Credentials Monitoring
- Email Threat Protection
AND
- Security Awareness Training
- Phishing Simulations
- Managed Detection and Response (24/7)
- Managed SIEM (24/7)
- Managed M365 Cloud Detection and Response (24/7)
Thanks to Mohamed for his help in these challenging times.
John McSherry
ARA Dunedin
Mohsin is so professional, he conveyed not plugging in the network cable was a perfectly simple mistake to make.
Kandice Monerville
House Of St Barnabas
Jack is always so helpful and patient. Great service as always from him!
Kevin Rich
DC Bars
Where Do You Start?

DISCOVER
During this stage, George, who has a background of helping SME's for over 10 years, will jump on a call with you to go through the needs of your company, its challenges, its business plan and your goals. This is so he can see the level of support you need. After that you will meet Neil our CEO, who will show your bespoke package!

ONBOARD
During the onboarding stage we will begin implementing your bespoke package, making sure at every step of the project you feel comfortable and 100% happy.
You will also meet Andrew and Annie. Andrew has been with Support Tree for just under a decade and is a specialist in technology. Annie on the other hand has been in a client service role for over 15 years and will be your designated Account Manager.

SUCCEED
Now here's the fun part... Great Success!
After your onboarding, Annie will have regular check ins to make sure we are on track to reach your desired outcomes. You will also get to meet and work with our amazing service desk which is run by Jakub. His two decades worth of experience in the hospitality sector means he knows how to deliver the white glove service our clients have become accustomed to.


















Reactive VS ProActive
When it comes to cybersecurity and IT, being proactive is like having your own secret weapon. Instead of waiting for trouble to strike, being proactive means staying ahead of the game. It's all about protecting your valuable data and keeping things running smoothly.
By actively keeping an eye on your network, setting up strong security measures, and regularly updating your software and hardware, you can seriously lower the chances of getting hacked or having a major meltdown. And you know what's even better?

Getting proactive IT support. It means having experts who spot and fix issues before they become big headaches. Plus, you can get all that at reasonable IT support package prices. So, don't wait for trouble to knock on your doorβbe proactive and keep your digital fortress strong!
Β£0
The Average Annual Cost of Cyber Crime for Businesses per Victim
Β£0
Average Annual Cost of Poor Productivity per Employee
0%
Small & Medium Businesses that Experienced a Successful Cyber Attack
The Benefits of Outsourcing your IT
Account Management
Less Tax
More Time
FAST SUPPORT
HIGH ROI
COMPLIANCE CONNOISSEURS
REDUCES RISK
SAVES MONEY
BETTER PERFORMANCE
AROUND THE CLOCK HELP
50 YEARS EXPERIENCE
Issue dealt with quickly and efficiently, in a caring and friendly manner. Very happy π
Ania Klementowicz
Birtley House
Jack was excellent, many thanks!
Steve Cook
Aston Matthews
Always super helpful and sort out any issues quickly.
Ben Richardson
Eaton Gate
How Can You Guarantee Results?
There's no tricks or traps when it comes to Support Tree's service. Thats why we are the only IT service provider to offer a 12 month trial period on all of our long term agreements. We are so confident that we can deliver on our promises that we are offering anyone who isn't satisfied a no questions asked option to walk away from their agreement. How many other IT companies do you know who offer something like this!
Not only do you have the above option but we also run the "Support Trees" initiative for all of our clients. What is that you ask, the Support Tree's initiative is where we will plant a tree for any negative feedback we receive to show our commitment to growing from our mistakes. If we have no negative feedback throughout the entire business quarter we will celebrate by planting 20 trees. Either way you get a greener future and a greater service! If you want to learn more about our initiatives make sure to check out the "Our Social Impact" page for more information.

Learn More About Our
IT Support Package Prices
Some Of Our Case Studies
You Asked, We Answered
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Why is Support Tree the best IT support company?
We Are Likeable...
We Know Your Industry...
We want to make your business great!
At Support Tree, we're the bee's knees when it comes to IT support companies. Why? Well, our team of top-notch pros are experts in solving your IT challenges. We're all about putting you first and tailoring our services to meet your needs. We stay ahead of the game with the latest tech know-how, keeping your systems efficient and rock-solid secure. And when you need help, we're lightning-fast and committed to getting you back on track. Just ask our happy clients who rave about us. Go with Support Tree for unrivaled IT support that'll knock your socks off!
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Do you understand FCA regulations?
You bet! We understand FCA (Financial Conduct Authority) regulations. Complying with regulatory requirements is a top priority for us. Our team stays up to date with the latest FCA guidelines to ensure our services meet the necessary standards. You can trust that we're well-versed in FCA compliance.
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Do you replace my internal IT resource or employee?
No, we won't replace your internal IT resource or employee. Our services are all about backing them up and giving them a hand. We work alongside your team, bringing extra expertise and support to make their lives easier. And hey, if you don't have an internal IT resource, no sweat! We can step up and fill that role for you. Our aim is to boost your IT capabilities and make things smooth sailing for you.
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Do you come to site?
Yes, one of our very helpful engineers can always pop to site to make sure you are covered when it comes to IT support. Infact almost all of our engineers live and work in the London area so regardless of your location we can reach you!
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Should I get cyber insurance?
With all the cyber threats going around, it's a smart move to protect yourself. Cyber insurance can cover you financially if you get hit by a cyber attack or data breach. It helps pay for stuff like getting your data back, legal costs, and claims from others. Plus, you get expert help when things go wrong. But remember, check your risks, what you're already covered for, and the details of the policy. And don't forget, cyber insurance is just one piece of the puzzle. You still need to beef up your cybersecurity measures. Make a smart choice based on what you need and chat with an insurance advisor if you need some guidance.
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What are your IT Support Package Prices?
To learn more about our IT Support Package Prices, download our pricing guide here!