IT Support for Financial Services
Providing IT Support
to the REAM Industry
for over 20 Years
⭐⭐⭐⭐⭐ "The strength of our partnership, assisting us through the rapid growth of our company means we are loyal to Support Tree and have never felt the need to consider alternative providers based on the quality they provide".
- Nate Filer, Eaton Gate
What makes us the expert?
At Support Tree, we specialize in providing top-notch IT support for the financial services sector, with a keen focus on real estate asset management firms. Our approach is thorough and tailored; we immerse ourselves in REAM events to truly understand your unique needs. Our strategies are grounded in in-depth research, allowing us to develop IT solutions that perfectly align with your business requirements. Our commitment doesn't end there; we continuously keep abreast of the latest technological advancements and trends, ensuring your business remains at the forefront of efficiency and innovation. Trust us to streamline your operations, fortify your data security, and boost your business's productivity. With Support Tree as your dedicated IT partner, you can be confident that your technological needs are in capable hands.
WE KNOW YOUR INDUSTRY
With over two decades of experience, we're experts in delivering top-tier IT solutions specifically crafted for the real estate asset management industry. Our history of working with firms like Trinova Real Estate Asset Management and Seaforth Land Holdings has given us a deep understanding of the unique challenges and needs within the REAM sector.
Our collaboration with compliance experts enhances our capability to meet the ever-changing IT requirements of both the financial and REAM industries. This partnership allows us to offer unmatched support to our clients. Equipped with profound knowledge and a collaborative approach, we are your ideal IT partner in the financial sector. Our goal is to streamline your operations, protect your essential data, and introduce the latest IT innovations. Let's work together to take your financial business to new heights of success!
We lead in REAM cyber awareness
Our services extend beyond just IT support for REAM; we're also passionate about sharing our expert knowledge through engaging events. These events focus on vital topics like cyber security and industry-specific threats, offering valuable insights for attendees.
We believe that education is the foundation for improvement. Our events present excellent opportunities for learning and collaboration. By staying updated with the latest trends in cyber security, we help you maintain a competitive edge in the financial services sector.
The best part? Our events are filled with valuable data and insights. We make it a point to share these nuggets of wisdom post-event, ensuring everyone stays informed. Join us as we venture together into the digital realm, enhancing the safety and efficiency of financial services!
Have you experienced this?
You won't succeed
with bad IT
Relying on outdated strategies limits your potential for growth and success. Without being innovative your business might end up becoming the Nokia of insurance.
Business downtime can lead to revenue loss, frustrated customers, and a damaged reputation. Ensuring a reliable and resilient infrastructure is crucial for maintaining continuity.
A tarnished reputation can have long-lasting consequences. Negative reviews, PR crises, or unethical practices can erode trust and credibility. Upholding transparency and ethical practices is vital.
Moving office can be an overwhelming experience, causing stress and headaches for everyone. From logistics and packing to settling in, the process can be quite demanding.
In today's digital age, no business is immune to cyber threats. A breach can lead to data loss, financial damage, and a loss of customer trust. Protecting your business from such risks is crucial.
Without systems and processes in place, day-to-day operations can become disorganised and inefficient. As your business grows, the challenges of managing various aspects increase, impacting productivity.
Growing your business can be both exciting and stressful. Dealing with resource constraints, operational bottlenecks, and strategic decision-making can often be overwhelming.
In todays job market, attracting and retaining top talent is a constant challenge. Without a solid culture for foundation or the chance for growth your staff won't stay for long.
Finding the top talent that fits with your company's vision and values can be difficult. It's challenging to find someone with the right skills and cultural fit in today's job market.
Benefits of choosing to outsource IT Support for REAL ESTATE ASSET MANAGEMENT
Support Tree are a great Cisco Meraki partner. We have collaborated on multiple projects together and they always impress me with their customer relationships and success in deployment.
Having worked in the SME market for many years it has been a very pleasant change to have a company like Support Tree supporting us, my role in sales depends on the IT systems to work when I need them and not to slow me up, with these guys looking after us I have no worries anymore that I wont make my quota or lose out on an opportunity. Great team of guys that get things done right first time every time. put simply the are a breath of fresh air that we can rely upon.
Support Tree has been brilliant! The suggestion to make the switch was a no-brainer with them. The care and expertise provided from their team gave us full confidence in their ability to steer us in the right direction. It’s great knowing that this side of Seaforth Land is taken care of by the right people.
We offer bespoke solutions
Want To Find Out How Much It All Costs?
Where Do You Start?
During this stage, George, who has a background of helping SME's for over 10 years, will jump on a call with you to go through the needs of your company, its challenges, its business plan and your goals. This is so he can see the level of support you need. After that you will meet Neil our CEO, who will show your bespoke package!
During the onboarding stage we will begin implementing your bespoke package, making sure at every step of the project you feel comfortable and 100% happy.
You will also meet Andrew and Annie. Andrew has been with Support Tree for just under a decade and is a specialist in technology. Annie on the other hand has been in a client service role for over 15 years and will be your designated Account Manager.
Now here's the fun part... Great Success!
After your onboarding, Annie will have regular check ins to make sure we are on track to reach your desired outcomes. You will also get to meet and work with our amazing service desk which is run by Jakub. His two decades worth of experience in the hospitality sector means he knows how to deliver the white glove service our clients have become accustomed to.
How Can You Guarantee Success?
In the realm of IT support for financial services, the Support Tree service is uniquely positioned, free from hidden agendas or fine print. We stand apart by offering a unique 12-month trial for all our long-term contracts, a testament to our confidence in fulfilling our commitments. For clients who aren't completely satisfied, we provide a straightforward, hassle-free process to terminate their agreement, no questions asked. This level of assurance in our services is unparalleled in the industry.
But our commitment to excellence doesn't end there. We're also excited to introduce our exclusive "Support Trees" program for our clients. What does this involve? For every piece of neutral or negative feedback we receive, we'll plant a tree. This represents our dedication to learning from our experiences and continually improving. Additionally, if we go a full business quarter without any neutral or negative feedback, we'll celebrate by planting 20 trees. Opting for our services not only assures top-notch IT support but also contributes to a healthier, greener planet.