Printer and Peripheral Device Management

"Printers and peripheral devices often fall outside traditional IT monitoring, yet they process sensitive client and financial information every day."

Securing Every Device in Your Print and Peripheral Network

Printers and peripheral devices often fall outside traditional IT monitoring, yet they process sensitive client and financial information every day. In a regulated business, that is a risk you cannot afford.

Support Tree brings these often overlooked endpoints into your wider Microsoft 365 security framework, improving compliance, visibility, and protection across your device estate. Our London-based support team uses Intune, Defender for Business, and 24/7 monitoring to secure the endpoints and identities that interact with your print and peripheral environment, helping you meet FCA and GDPR expectations.

Every print, scan and document transfer is governed by the same access controls and security policies that protect your cloud services and endpoints, so information remains controlled from user to output.

Managed Print Services Built Around Microsoft Security

We streamline print infrastructure for efficiency and control. Using Microsoft Universal Print and Azure AD authentication, we replace unmanaged local printers with a centrally managed, policy-driven print environment.

Our managed print services deliver:

  • Secure release printing: Users authenticate with Microsoft credentials or ID badges so confidential documents are not left unattended.

  • Centralised management: Printer configurations, firmware updates, and security settings are managed from a central console.

  • Continuous monitoring: Alerts for performance or supply issues are handled proactively by our 24/7 service desk.

  • Compliance-ready audit trails: Logging and reporting support FCA and internal governance reviews.

Microsoft Intune and Defender secure the user devices that initiate print jobs, while Universal Print and your print platform control how documents are queued, released, and audited. The result is a simplified, resilient, and secured print environment aligned with your firm’s compliance and operational standards.

Submit your details below and let’s have a talk.

Proactive Peripheral Security and Lifecycle Management

Peripheral devices, from USB drives and docking stations to mobile accessories, can introduce serious vulnerabilities if unmanaged. Support Tree ensures every connection and managed device aligns with your firm’s security baseline.

Through Microsoft Intune and Defender for Endpoint, we enforce:

  • Device control policies that restrict unauthorised peripherals and removable media.
  • Encryption and security updates for supported devices, with firmware patching applied where vendor integrations allow it.
  • Asset tracking and secure disposal processes for managed hardware so decommissioned equipment is sanitised and recycled responsibly.

Physical security and sustainability are built into our lifecycle processes, combining compliance with eco-conscious management of your hardware estate. With Support Tree, every managed device sits within a consistent, monitored, and secure IT framework.

We've been helping people just like you for over 21 years

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Trusted by London Businesses to Stay Secure and Supported

At Support Tree, we’re proud to deliver secure, dependable, and proactive IT services to London’s leading businesses.
These verified Google Reviews reflect the trust our clients place in us to keep their systems running smoothly, their data protected, and their teams productive.

Frequently Asked Questions about IT Support in London

It’s basically our own industry term for ourselves. It’s basically the same as an IT services and security provider, however these days we manage so many third party services for our clients our self-definition has changed.

  • 24/7 remote monitoring and management
  • On-site support
  • Helpdesk services
  • Network and server management
  • Cybersecurity services
  • Data backup and disaster recovery
  • VoIP
  • Procurement
  • Cloud solutions
  • Employee productivity analysis and reporting
Yes we provide support services for both Mac and PCs.
We support all types of businesses. We focus on financial services because of our location and experience we have accrued. However we tailor our services for many different sector’s needs.
We do not charge for on-site visits, these are packaged into the service costs.
Unlike many IT firms these days we include the on and off-boarding of your team members into our support packages.

Our standard service runs Monday to Friday 0800-1800. We also provide extended hours to those that require support 7 days per week.

Absolutely not. Support Tree are privately owned and have heard the horror stories of service quality drops after a merger or acquisition. In fact, this is one of our differentiators in a market of rampant M&A.
We understand FCA (Financial Conduct Authority) regulations. Complying with regulatory requirements is a top priority for us. Our team stays up to date with the latest FCA guidelines to ensure our services meet the necessary standards
We have always realised that we as an MSP are a prime target for hackers because of the amount of information we store. We make sure that we have the latest and best cyber security tools and services so we can sleep easy at night. We also make sure we stay Cyber Essentials Plus compliant which shows our clients we take ours and their cyber safety seriously.
We do not offer design services but we work with an amazing partner firm who always over deliver to a very high standard and we can introduce you.

Our people and our processes make us unique. And our commitment to service quality backed by our Positive Pledge to plant trees

We tailor our support to suit all sectors based on the size and complexity of the clients’ networks and the complexity of their business/ industry. For the past 21 years we have been working cross sector providing IT support to businesses in London and across the UK. During this time we have also built specialist knowledge within financial services, in particular insurance and real estate asset management.

Where can I get some?

See how your business can become the best!

Call, e-mail or submit your details below and let’s have a talk.