Multi-Factor Authentication (MFA) as a Service

"For regulated, client-facing organizations, passwords alone no longer provide adequate protection. "

Strong Authentication as a Core Security Control

For regulated, client-facing organizations, passwords alone no longer provide adequate protection. Compromised credentials remain one of the most common causes of data breaches, account takeover, and regulatory incidents.

Support Tree’s Multi-Factor Authentication (MFA) as a Service strengthens identity security at the point of access by requiring additional verification beyond passwords. This significantly reduces the risk of unauthorized access to systems, applications, and sensitive data even if credentials are exposed.

MFA becomes a foundational control for protecting client information, maintaining trust, and meeting regulatory expectations.

Managed MFA Aligned to Risk, Usability, and Access Context

Effective MFA must be consistently applied, carefully governed, and usable in practice. We design and manage MFA policies that reflect access risk, user roles, and working patterns without introducing unnecessary friction.

Our service includes:

  • Secure MFA deployment across cloud, on-premise, and remote access
  • Support for multiple authentication methods, including app-based prompts, tokens, and biometrics
  • Risk-based and conditional access policies
  • Ongoing user lifecycle management, including onboarding, changes, and offboarding
  • Continuous monitoring and user support for authentication issues.

 
By managing MFA as a service, we ensure authentication controls remain effective, consistent, and aligned to your wider identity strategy.

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Governance, Assurance, and Ongoing Identity Risk Reduction

Strong authentication controls must be visible, auditable, and defensible. We provide structured oversight and reporting that gives leadership confidence that MFA is enforced correctly and consistently.

Our MFA service supports:

  • Evidence of strong access controls for audits and regulatory scrutiny
  • Rapid response to authentication anomalies or access incidents
  • Integration with Identity & Access Management, Zero Trust, and security monitoring
  • Ongoing refinement of authentication policies as threats evolve.

 
The result is a robust, well-governed authentication capability that reduces identity-based risk, supports compliance, and enables secure access across your organization without relying on assumptions or unmanaged controls.

We've been helping people just like you for over 21 years

Frequently Asked Questions about IT Support in London

It’s basically our own industry term for ourselves. It’s basically the same as an IT services and security provider, however these days we manage so many third party services for our clients our self-definition has changed.

  • 24/7 remote monitoring and management
  • On-site support
  • Helpdesk services
  • Network and server management
  • Cybersecurity services
  • Data backup and disaster recovery
  • VoIP
  • Procurement
  • Cloud solutions
  • Employee productivity analysis and reporting
Yes we provide support services for both Mac and PCs.
We support all types of businesses. We focus on financial services because of our location and experience we have accrued. However we tailor our services for many different sector’s needs.
We do not charge for on-site visits, these are packaged into the service costs.
Unlike many IT firms these days we include the on and off-boarding of your team members into our support packages.

Our standard service runs Monday to Friday 0800-1800. We also provide extended hours to those that require support 7 days per week.

Absolutely not. Support Tree are privately owned and have heard the horror stories of service quality drops after a merger or acquisition. In fact, this is one of our differentiators in a market of rampant M&A.
We understand FCA (Financial Conduct Authority) regulations. Complying with regulatory requirements is a top priority for us. Our team stays up to date with the latest FCA guidelines to ensure our services meet the necessary standards
We have always realised that we as an MSP are a prime target for hackers because of the amount of information we store. We make sure that we have the latest and best cyber security tools and services so we can sleep easy at night. We also make sure we stay Cyber Essentials Plus compliant which shows our clients we take ours and their cyber safety seriously.
We do not offer design services but we work with an amazing partner firm who always over deliver to a very high standard and we can introduce you.

Our people and our processes make us unique. And our commitment to service quality backed by our Positive Pledge to plant trees

We tailor our support to suit all sectors based on the size and complexity of the clients’ networks and the complexity of their business/ industry. For the past 21 years we have been working cross sector providing IT support to businesses in London and across the UK. During this time we have also built specialist knowledge within financial services, in particular insurance and real estate asset management.
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Trusted by London Businesses to Stay Secure and Supported

At Support Tree, we’re proud to deliver secure, dependable, and proactive IT services to London’s leading businesses.
These verified Google Reviews reflect the trust our clients place in us to keep their systems running smoothly, their data protected, and their teams productive.

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See how your business can become the best!

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