

















Make your
business great...
There's a lot that goes into making a company truly shine, isn't there? We're here to lend a hand with your strategic planning, like a reliable compass pointing you in the right direction. Together, we can lift your customer service game to new heights. But it doesn't stop there - we're all about helping you stay nimble and adapt in the ever-changing business landscape. Plus, we're huge believers in the power of teamwork and collaboration, and we're excited to help foster that within your team. It's all part of the journey, and we're here to take it with you, every step of the way.

We Get IT
- You've just arrived at work, ready to smash it with your team
- You go to log in with your nice new laptop but you've accidentally forgot your password
- Its ok though because you can quickly call IT
- The phone is ringing and ringing but no one is answering
- You ask your colleagues if they can send an email for you but no one is on the other end
- Its now been 5 hours and IT finally reset your password, but the damage is done
- You've lost money and motivation

Running a business nowadays almost seems near impossible, especially when your support leaves you high and dry. Even when you do achieve the impossible its draining on your resources, your health, and your team.
In fact you've definitely experienced some of these, if not all:
IT is confusing
Tech is frustrating
You just want peace of mind
SUPPORT NEVER ANSWERS THE PHONE
YOU HARDLY SPEAK TO YOUR ACCOUNT MANAGER
CYBER SECURITY IS DIFFICULT
CYBER RESILIENCE TO THREATS IS NEVER ENDING
GROWING YOUR BUSINESS IS A CHALLENGE
EVERYTHING COSTS SO MUCH MORE
YOUR DAYS OFF ARENT REALLY DAYS OFF
YOU GET CHARGED FOR THINGS YOU ARENT USING
We have been using Support Tree for a few years now. The team are always very helpful and eager to help. Any issues I've ever had are always resolved efficiently, and with great customer service. (Jack & Jakub are both very helpful) I would definitely recommend as an IT provider!
Zac Walpole
Parsley In Time
We at Eaton Gate are very satisfied with the products and services which Support Tree provide. They find innovative solutions to the issues we face and work closely with us to understand them and our business. The management team are supportive and accessible as and when required.
Nate Filer
Eaton Gate
I raised a ticket with Support Tree about an issue with the Laptop I was using. Mohammed then gave me a call within around 10 minutes of me making Support Tree aware of the problem and took a further 2 minutes or so to solve the problem I was having. Very efficient service!
Matt Chivers
Butler Toll
IT Support for Small Business
Transform your OK company into a booming businesses
Cyber Security
Tech Advice
Business Strategy
IT Support
DISASTER RECOVERY
SERVICE DESK
DATA PROTECTION
REGULATION COMPLIANCE
Our Guaranteed Results Process

DISCOVER
During this stage, George, who has a background of helping SME's for over 10 years, will jump on a call with you to go through the needs of your company, its challenges, its business plan and your goals. This is so he can see the level of support you need. After that you will meet Neil our CEO, who will show your bespoke package!

ONBOARD
During the onboarding stage we will begin implementing your bespoke package, making sure at every step of the project you feel comfortable and 100% happy.
You will also meet Andrew and Annie. Andrew has been with Support Tree for just under a decade and is a specialist in technology. Annie on the other hand has been in a client service role for over 15 years and will be your designated Account Manager.

SUCCEED
Now here's the fun part... Great Success!
After your onboarding, Annie will have regular check ins to make sure we are on track to reach your desired outcomes. You will also get to meet and work with our amazing service desk which is run by Jakub. His two decades worth of experience in the hospitality sector means he knows how to deliver the white glove service our clients have become accustomed to.
Our numbers don't lie
Check out these awesome stats! Our customer satisfaction score is rockin' at 98.1% – our clients love what we do. Since 2002, we've supported a massive 8,452 devices for businesses of all shapes and sizes. And talk about cybersecurity – we're on fire! Last year, we blocked a whopping 440,000 cyber threats, keeping our clients safe and sound. Trust us for top-notch IT support and protection – we've got the numbers to back it up!

0%
Customer Satisfaction Score (CSAT)
0
Devices Supported Since 2002
0
Cyber Threats Prevented in 2022

Fantastic service. Support Tree are pro-active, engaged in what our business is all about and are working in our best interests. I can highly recommend.
Tim Whalley
BIRTLEY HOUSE
Worked with Support tree since around 2018, a lot of great people working there with excellent leadership, I can recommend to anyone looking for IT support.
Jamie Bebbington
Aston Matthews
Thank you to Stuart from Support Tree, he managed to sort out my One Drive problems and microphone. A great service he also updated my lap top so it is super-fast now.
Shelly Brett
House Of St Barnabas
You Asked, We Answered
-
How long have you been in business?
In November of 2022 we had the pleasure of celebrating Support Tree's 20th birthday! It's amazing to think the company started with our founder James on his bicycle, peddling around London. Now Support Tree has grown to ten times that size with Neil, its very first employee, taking the helm as CEO!
-
Do you support remote workers?
Absolutely! We've got your back, even for remote workers! Our IT support makes remote work a piece of cake. We sort out any tech issues and set up secure connections so your team can do their thing from anywhere. Keep calm and work remotely – we've got you covered!
-
What are your IT support hours?
Our usual IT support hours run from 8am to 6pm. But if you need us outside these hours, no sweat! We've got extended hours options to cover you. We're all about making sure your IT needs are sorted whenever you need a hand.
-
How quickly will we get help?
When you reach out for help, our crack team of dispatchers will pick up your call within a speedy 10 seconds. They'll then match you up with the right engineer for the job, who's all geared up to tackle the issue pronto. Our goal? To get things sorted for you as quickly as humanly possible.
-
Can you help with our website?
Absolutely! We've got your back when it comes to your website. If you've got a web developer or designer, we'll team up with them to make sure your fully supported. Need website hosting? No worries, we've got that covered too! Let's join forces and make your website shine like a champ!
-
Can you help with regulation compliance?
You can count on us! We've got your back when it comes to regulation compliance. Our expert team will sort it all out, making sure your business meets all the necessary requirements. So, just kick back, focus on what you do best, and leave the complexities to us!
-
Do you support Macs?
Absolutely! We're totally on board with Macs. In fact, we've got a designated engineer who's all about Apple-related devices. So, whether you're in Mac land or other tech territory, we've got your back!
-
What is the cloud?
The cloud is like a team of supercharged computers all linked up through the internet. Forget about storing everything on your own device – with the cloud, you can access files and software from wherever you've got internet. It's dead flexible, scalable, and won't break the bank – just what you need for staying connected and organized on the move!