IT Support for SMEs in London

 

We've been helping people just like you for over 20 years

⭐⭐⭐⭐⭐"Exceptional service, speedy response, great people, pleasure dealing with! Always resolves the issues and finds the solutions. Highly recommend!"- Irma Gill, Trinova

 

TALK TO OUR TEAM

Make your

business great...

There's a lot that goes into making a company truly shine, isn't there? We're here to lend a hand with your strategic planning, like a reliable compass pointing you in the right direction. Together, we can lift your customer service game to new heights. But it doesn't stop there - we're all about helping you stay nimble and adapt in the ever-changing business landscape. Plus, we're huge believers in the power of teamwork and collaboration, and we're excited to help foster that within your team. It's all part of the journey, and we're here to take it with you, every step of the way.

Support Tree Staff

We Get IT

  • You've just arrived at work, ready to smash it with your team
  • You go to log in with your nice new laptop but you've accidentally forgot your password
  • Its ok though because you can quickly call IT
  • The phone is ringing and ringing but no one is answering
  • You ask your colleagues if they can send an email for you but no one is on the other end
  • Its now been 5 hours and IT finally reset your password, but the damage is done
  • You've lost money and motivation 
Teamwork Staff

Running a business nowadays almost seems near impossible, especially when your support leaves you high and dry. Even when you do achieve the impossible its draining on your resources, your health, and your team.

In fact you've definitely experienced some of these, if not all:

You feel stressed

IT is confusing

Tech is frustrating

You just want peace of mind

SUPPORT NEVER ANSWERS THE PHONE

YOU HARDLY SPEAK TO YOUR ACCOUNT MANAGER

CYBER SECURITY IS DIFFICULT

CYBER RESILIENCE TO THREATS IS NEVER ENDING

GROWING YOUR BUSINESS IS A CHALLENGE
EVERYTHING COSTS SO MUCH MORE
YOUR DAYS OFF ARENT REALLY DAYS OFF
YOU GET CHARGED FOR THINGS YOU ARENT USING
We have been using Support Tree for a few years now. The team are always very helpful and eager to help. Any issues I've ever had are always resolved efficiently, and with great customer service. (Jack & Jakub are both very helpful) I would definitely recommend as an IT provider!
Zac Walpole
Parsley In Time
★★★★★
We at Eaton Gate are very satisfied with the products and services which Support Tree provide. They find innovative solutions to the issues we face and work closely with us to understand them and our business. The management team are supportive and accessible as and when required.
Nate Filer
Eaton Gate
★★★★★
I raised a ticket with Support Tree about an issue with the Laptop I was using. Mohammed then gave me a call within around 10 minutes of me making Support Tree aware of the problem and took a further 2 minutes or so to solve the problem I was having. Very efficient service!
Matt Chivers
Butler Toll
★★★★★

IT Support for Small Business

Transform your OK company into a booming businesses

Cyber Security

Tech Advice

Business Strategy

IT Support

DISASTER RECOVERY

SERVICE DESK

DATA PROTECTION

REGULATION COMPLIANCE

Our Guaranteed Results Process
Worker on phone

DISCOVER

During this stage, George, who has a background of helping SME's for over 10 years, will jump on a call with you to go through the needs of your company, its challenges, its business plan and your goals. This is so he can see the level of support you need. After that you will meet Neil our CEO, who will show your bespoke package!

Teamwork calling

ONBOARD

During the onboarding stage we will begin implementing your bespoke package, making sure at every step of the project you feel comfortable and 100% happy.

You will also meet Andrew and Annie. Andrew has been with Support Tree for just under a decade and is a specialist in technology. Annie on the other hand has been in a client service role for over 15 years and will be your designated Account Manager.

Happy CEO

SUCCEED

Now here's the fun part... Great Success!

After your onboarding, Annie will have regular check ins to make sure we are on track to reach your desired outcomes. You will also get to meet and work with our amazing service desk which is run by Jakub. His two decades worth of experience in the hospitality sector means he knows how to deliver the white glove service our clients have become accustomed to.

Our numbers don't lie

Check out these awesome stats! Our customer satisfaction score is rockin' at 98.1% – our clients love what we do. Since 2002, we've supported a massive 8,452 devices for businesses of all shapes and sizes. And talk about cybersecurity – we're on fire! Last year, we blocked a whopping 440,000 cyber threats, keeping our clients safe and sound. Trust us for top-notch IT support and protection – we've got the numbers to back it up!

0%

Customer Satisfaction Score (CSAT)

0

Devices Supported Since 2002

0

Cyber Threats Prevented in 2022

Fantastic service. Support Tree are pro-active, engaged in what our business is all about and are working in our best interests. I can highly recommend.
Tim Whalley
BIRTLEY HOUSE
★★★★★
Worked with Support tree since around 2018, a lot of great people working there with excellent leadership, I can recommend to anyone looking for IT support.
Jamie Bebbington
Aston Matthews
★★★★★
Thank you to Stuart from Support Tree, he managed to sort out my One Drive problems and microphone. A great service he also updated my lap top so it is super-fast now.
Shelly Brett
House Of St Barnabas
★★★★★

 

Let's Have A Talk

Call, email or submit your details below and let's have a talk. You might want to chat with George, email Annie, or maybe go for a coffee with Neil. Lets see how your business can become the best!

0207 260 2680  enquiries@supporttree.co.uk

You Asked, We Answered