Penetration Testing & Vulnerability Scanning Assessments

"For regulated, client-facing organizations, cyber risk is defined by what can realistically be exploited and the impact that would follow, not by the volume of technical findings in a report."

Understanding Real-World Exposure, Not Just Technical Gaps

For regulated, client-facing organizations, cyber risk is defined by what can realistically be exploited and the impact that would follow, not by the volume of technical findings in a report.

Support Tree delivers penetration testing and vulnerability scanning assessments to provide a clear, evidence-based view of your true exposure. Automated vulnerability scanning identifies known weaknesses such as missing patches and misconfigurations, while targeted penetration testing simulates attacker behaviour to validate which issues can actually be exploited.

This approach replaces assumption with clarity, enabling informed decisions about where risk genuinely exists.

Proportionate Testing Aligned to Business and Regulatory Risk

Our assessments are carefully scoped to focus on the systems, data, and processes that matter most, particularly those involving sensitive client information or regulatory obligations. We avoid indiscriminate testing in favour of risk-based prioritization.

Our service includes:

  • Regular vulnerability scanning to identify emerging weaknesses
  • Controlled penetration testing to assess exploitability and attack paths
  • Clear differentiation between theoretical vulnerabilities and material risk
  • Contextual findings aligned to business impact and likelihood.

 
All testing is conducted in a controlled manner to minimize disruption while delivering meaningful insight into your security posture.

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Actionable Remediation and Leadership Assurance

Identifying vulnerabilities only reduces risk when findings are acted upon. We translate technical results into clear, prioritized remediation guidance that supports governance, accountability, and measurable improvement.

Our reporting enables:

  • Clear ownership and timelines for remediation
  • Evidence to support audits, due diligence, and regulatory scrutiny
  • Ongoing reduction of attack surface and exploitability
  • Greater confidence in detection, response, and resilience.

 
The result is a structured, repeatable assessment programme that strengthens security controls, supports compliance, and gives leadership confidence that vulnerabilities are understood, prioritized, and actively managed, not simply documented.

Neil and George at BIBA

We've been helping people just like you for over 21 years

Frequently Asked Questions about IT Support in London

It’s basically our own industry term for ourselves. It’s basically the same as an IT services and security provider, however these days we manage so many third party services for our clients our self-definition has changed.

  • 24/7 remote monitoring and management
  • On-site support
  • Helpdesk services
  • Network and server management
  • Cybersecurity services
  • Data backup and disaster recovery
  • VoIP
  • Procurement
  • Cloud solutions
  • Employee productivity analysis and reporting
Yes we provide support services for both Mac and PCs.
We support all types of businesses. We focus on financial services because of our location and experience we have accrued. However we tailor our services for many different sector’s needs.
We do not charge for on-site visits, these are packaged into the service costs.
Unlike many IT firms these days we include the on and off-boarding of your team members into our support packages.

Our standard service runs Monday to Friday 0800-1800. We also provide extended hours to those that require support 7 days per week.

Absolutely not. Support Tree are privately owned and have heard the horror stories of service quality drops after a merger or acquisition. In fact, this is one of our differentiators in a market of rampant M&A.
We understand FCA (Financial Conduct Authority) regulations. Complying with regulatory requirements is a top priority for us. Our team stays up to date with the latest FCA guidelines to ensure our services meet the necessary standards
We have always realised that we as an MSP are a prime target for hackers because of the amount of information we store. We make sure that we have the latest and best cyber security tools and services so we can sleep easy at night. We also make sure we stay Cyber Essentials Plus compliant which shows our clients we take ours and their cyber safety seriously.
We do not offer design services but we work with an amazing partner firm who always over deliver to a very high standard and we can introduce you.

Our people and our processes make us unique. And our commitment to service quality backed by our Positive Pledge to plant trees

We tailor our support to suit all sectors based on the size and complexity of the clients’ networks and the complexity of their business/ industry. For the past 21 years we have been working cross sector providing IT support to businesses in London and across the UK. During this time we have also built specialist knowledge within financial services, in particular insurance and real estate asset management.
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Trusted by London Businesses to Stay Secure and Supported

At Support Tree, we’re proud to deliver secure, dependable, and proactive IT services to London’s leading businesses.
These verified Google Reviews reflect the trust our clients place in us to keep their systems running smoothly, their data protected, and their teams productive.

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