Now’s the time to triple check everything!

COVID-19

Now’s the time to triple check everything!

Post by Annie Clark

As a country we are being forced to stay home, sounds great to most people, right? The NHS are still
working 24/7 saving lives and unfortunately the scammers are out too! With most people unable to
work and worried about income currently, it’s very easy to fall for a scam especially when you
receive an email or text from HMRC offering you money.

Below are some examples on what you should be looking out for:

1) Is it usual to get communication via text/email?
HMRC usually communicate via post, if you have ever received a tax refund you would get a cheque
via post, never an email. Has this company ever contacted you via phone before? If unsure google
the company for the correct number and phone them to confirm if they have sent you this.

2) Click on the sender’s email address
Is there a company domain? Is it spelt correctly? A genuine company will not be emailing you from a
gmail or yahoo account.

3) Are they sending this in the middle of the night?
If a genuine company was contacting you, would they really be sending this at 11pm at night or 2am
in the morning?

4) Does the link look genuine?
Look at the domain and google it separately to see if it’s the same, never click the link. You can also
hover your mouse over the link to check the link and if it matches what it is meant too.

5) Did you expect to receive this?
Are you receiving an email for a refund but don’t actually recall purchasing the item? Is someone
emailing you to claim money? If its too good to be true, then it usually is.

6) Are there any spelling errors?
Gov.uk can look very similar to G0v.uk if you are not paying special attention. Check all spellings
especially in the name of the person or company sending the email as well as the domain name. If a
client/company does not have a double barrelled name, then it will not have a hyphen (-) in its email
address. E.g. Netflix-uk.com when its actually Netflix.com.

The dangers of clicking on links could possibly lead to ransomware on your device and could
potentially cost you or your company thousands. Never enter your bank details on these links and if
unsure google the company phone number and ask if genuine. If in doubt check it out!

Unfortunately, these can come from many other companies and not just HMRC – if you would like
further info on how to spot potential phishing emails and how to help train your staff on spotting
these then please contact us on 0207 260 2680 or pop an email to enquires@supporttree.co.uk.