At Support tree you will be in a calm, fun environment and be part of the vision we are all working towards. Come and be part of something greater than the sum of the parts. Apply today and get your soul back!
If you love to troubleshoot, triage an issue and resolve or escalate this role is for you, for all 1st line helpdesk engineers who are looking to grow.
Our recruitment process will focus on matching our company values (Team, Care, Personal Growth, Humility) with the successful candidate.
We require a competent and intelligent individual to join our team someone who can demonstrate the qualities of self-motivation, good planning and organisation whilst being focused on the drive to succeed.
You will also be able to multi-task, have a can-do attitude and be adaptable to varying tasks.
We require an individual who will be an integral part of our future, able to contribute to growth plans and build on current successes.
The 3-5 year plan is to grow the business significantly so this is an ideal opportunity for someone who wants to play a critical part of a growing organization
IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
Support of disaster recovery solutions
Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Basic remote access solution implementation and support: VPN, Terminal Services
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
System documentation maintenance and review in ConnectWise
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
£20 to £25k + benefits + investment in training and development
1. Send email to [email protected]
2. In the subject of email type exactly:
3. “CV of [YOUR NAME] application for [JOB TITLE], I will be available [DATE]”
4. In the body of your email provide 1 paragraph on your interests and what you are really passionate about.
5.Only apply if you have experience working in an MSP
– Skills test
– Telephone interview
– Cognitive aptitude test
– In person interview
– Final interview
– Job offer
– Start induction